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Include the event date, serving count, preferred flavour, design reference, wording, budget range and full delivery location.

Yes. Describe the occasion and recipient, then share colours, interests or examples you like so the team can guide the design direction.

Contact the team as early as possible. Availability changes by date, and complex or tiered designs require additional planning time.

Provide the complete delivery address and desired timing. Delivery can then be assessed based on distance, schedule and the cake’s transport requirements.

You can send updated details, but changes are not guaranteed after an order is confirmed or production begins. Raise any correction promptly.